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Briefing Paper Series |
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Bernt Pölling-Vocke (bernty@gmx.com) |
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Master of International Relations |
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Victoria University, Wellington, New Zealand |
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| Who is McDonalds? | ||
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Hamburgers,
Cheeseburgers, Big Macs, Quarter Pounders (Royals (with cheese or not)
in Europe, as Pulpfiction viewers might remember), McFlurrys, McChickens:
if there is an almost universal symbol “for the process that Columbus
started” – globalization - then it has to be the golden arch of
McDonalds, home of the introduction of Adam Smith’s division of labour
into the food production process (Veseth). Currently, McDonalds operates within 122 nations, operates 30.000
locations and caters 51 million daily customers. In the United States,
where McDonalds is the largest private operator of playgrounds, nearly
one in eight workers has at some time been employed by McDonalds
(Schlosser). The Economist bi-yearly publishes its Big Mac Index, coming
to conclusions as: Today,
there are about twice as many “reasonable authentic Italian
restaurants outside Italy” as McDonalds franchises worldwide,
therefore “Italian restaurants have a stronger claim to globalization
even though their visual variety makes them blend into the background”
(Veseth), as it is often overlooked that globalization is not just about
the spread of “plastic food”. Nevertheless, we live on “McWorld”,
not “PastaWorld”, our increasingly America-centred, media-driven,
capitalistic planet. We do not mind the cultural diversity of Chinese,
Italian and Indian restaurants wherever we are, but once our eyes catch
a glimpse of the “Golden M”, we fear imperialism & obese kids
wolfing down Junior Meals. Who is McDonalds? The dark force damning
cultural diversity into oblivion! In language, the Mc-prefix is frequently used to attribute qualities
as “massproduced, interchangeable or undistinguished”, thus
basically everything that is McX is “crap” (Veseth). Nevertheless,
even though the world has become a culturally complex space, both in
food and more generally, McDonald’s cheap and standardized
“cooking” appears to be everywhere. But who is McDonalds? Who is the
figure behind what is perceived as “the Trojan horse for global
capitalism” (Veseth)?
Originally, it was the McDonald brothers, who revolutionized the
fast-food world in 1948, by specialising on the mass-production of
standardized hamburgers. “If we gave people a choice there would be
chaos”, they observed, and hoped that people would not mind if their
orders were taken and fulfilled within 30 seconds. Even though their
products were not an immediate hit, “speed, consistency, and low price
found a market” (Veseth). As throughout the history of McDonald’s
global unfolding, McDonald’s created its own markets and filled a gap
previously unknown to exist. Its product line is not based on local
adaptation, even though exceptions exist (you can get drunk at McDonalds
in Germany, but not in the US), but instead its customers are urged to
adapt. Sometimes, help is needed, as Den Fujita, an opportunistic
entrepreneur who delivered Big Macs to the Japanese, sold the alien
hamburgers as “revolutionary” and made bold statements along the
lines that Japanese are short and yellow “because they have eaten
nothing but fish and rice for two thousand years”. Den Fujita did not
tell his potential clients (with average Japanese men standing 1,65
meters tall and women 1,55) that Japanese have a live expectancy of
80,80 (#4 in the world) and US Americans of 77,26 (# 42 in the world;
Worldfactsandfigures.com). Who is McDonald’s? The provider of food
that makes us stronger and taller, or in the case of California 2005,
the food that renders us obese and diabetic, as Arnold Schwarzenegger
recently banned the sale of fast food on school premises. However, McDonalds is no prototypical transnational corporation,
exclusively owned by its greedy stock-owners. Instead, it is a “fair
and generous” system of cooperation, equally rewarding for its
stock-holders and its global business partners, as more than 70% of
McDonald’s restaurants around the world are locally owned and operated.
This ownership of creative entrepreneurs secures McDonald’s
sustainability, as franchise-partners are not dumbed down, but allowed
extensive creativity within their markets. With its wide-ranging stock
option programme, the “who” of McDonald’s constantly diffuses.
Therefore, notions of anti-Americanism were always easier to handle for
the “Golden M” than for classic transnational corporations, as a
prototypical McDonald’s is locally owned, locally supplied and a
provider of exclusively local jobs. Of course, service fees and rent
have to be paid to the US mother company, but in essence, any
McDonald’s franchise is owned by either a national McDonald’s USA
offspring or individual franchise-holders, a “company owned primarily
by all the participants of the system” (Love). Who owns McDonalds? In
a strict sense, nobody does. But McDonalds is more than a mere restaurant chain, as it has
McDonaldized the food supplies industry and distribution sectors
wherever it spread, thus started transformations far beyond its cultural
influence on local eating habits. Its business-model is vertically
integrative. McDonald’s franchise-holders are urged to make their
presence felt within their communities – U.S. franchises actively
promote themselves as “your neighbourhood McDonald’s” -
McDonald’s is thus furthermore the provider of jerseys for youth
sports teams, the sponsor of local Ronald McDonald houses or a generous
financier of Christmas parades. Who is McDonalds? In part, the force
which helped to Americanize business practices, in part the force one
can locally turn to if public events are in need of funding. For some writers, McDonald’s transcends sizzling burgers,
overweight kids and traffic jams at the drive-thru, as McDonald’s
delivers not only “Value Meals”, but peace in a realist world.
McDonald’s is part of Francis Fukuyama’s “end of history”, one
might conclude when reading Thomas Friedman’s “Golden Arches Theory
of Conflict Prevention”. As “people would rather buy hamburgers than
take up arms”, it comes as no surprise that no two countries with
McDonald’s stores have ever gone to war (even though it ought to be
mentioned that after the publication of Friedman’s “The Lexus and
the olive tree” NATO’s invasion of Yugoslavia violated the Golden
Arches Theory). As McDonald’s apparently only expands into safe,
sophisticated markets, the appearance of a franchise in one’s country
of residence appears to be an important stepping-stone towards a safer
future. Whoever has Big Macs is safe! |
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